Please find below an overview of our most frequently asked questions regarding the return policy with the answer. Is your question not in the below list? Feel free to contact us at email@example.com
Returns & Exchanges
How do I place a return or exchange?
We're sorry you didn't love your MegaGifts. Please reach out to firstname.lastname@example.org with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
Help! I can’t find my return slip.
What’s your return policy?
All returns must be processed within 30 days of receiving the order.
Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
How long does it take to process a return?
Credit card refunds usually take 5-10 business days to appear on your statement.
What should I do if I receive the wrong product?
What’s your return process if i’m not happy with the product?
Yes within 30 days after receiving your package. Here are your packing instructions:
- Securely pack the items in a box.
- Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.
- Use the address listed and affix the appropriate amount of postage.
- Ship package from the nearest post office or shipping company of your choice.
We will then be able to help you with the returns procedure and find an appropriate solution.
NOTE: If your order has not been purchased via www.megagifts.net the return policy applied of the shop where you did purchase the product.